Westerkamp Group, LLC is seeking a hospital-based Insurance Follow Up Analyst for its Houma, Louisiana office to resolve outstanding and unpaid insurance claims.

The role is part of the business office team and focuses on patient and third-party hospital follow-up services. The analyst will work in the Epic patient accounting system and support revenue cycle operations for healthcare clients.

Requirements & Qualifications

Full understanding of insurance follow-up processes, including billing, collections, credit balances, managed care, Medicare, Medicaid, and commercial insurance claims for hospital accounts
Ability to review account balances and denials and take steps to overturn denials
Ability to identify adjustments and write-offs when appeals are denied or required by policy
Strong adherence to HIPAA, compliance, and confidentiality guidelines
Excellent telephone and communication skills
Strong analytical skills and ability to work a high volume of claims
Strong interpersonal skills for working with guarantors and third-party insurance departments
Basic knowledge of CPT, HCPCS, and ICD-10 codes
Ability to work independently and manage special projects within the business office

Benefits & Perks

Competitive salary
Benefits package