The Application Analyst II supports operations and ETS by analyzing workflows and system capabilities to improve outcomes across ancillary applications, business systems, clinical operations, and revenue cycle operations. This role works with Epic and the Enterprise Resource Planning system to develop technical solutions, optimize workflows, and support implementation efforts.
Key responsibilities include:
- Developing technical solutions to complex business problems
- Defining, analyzing, and implementing solutions based on operational workflow needs
- Assisting with selection, installation, maintenance, and education of system applications
- Documenting workflow for current and future state processes
- Identifying system improvements that may increase operational efficiency
- Monitoring, tracking, and documenting system utilization and effectiveness
- Participating in pre- and post-implementation metrics gathering
- Troubleshooting application performance and complex technical issues
- Performing software testing and documenting compliance with system and industry standards
- Ensuring changes are documented and reviewed through the appropriate change board
- Performing other duties as assigned
Requirements & Qualifications
Minimum Qualifications
- Bachelor's degree required
- 3-5 years of experience in IT application support required
- Previous IT healthcare experience preferred
- No certification required
Knowledge, Skills, and Abilities
- Strong knowledge of computers, patient care information systems, and business systems
- Strong ability to extract and analyze data
- Strong knowledge of professional theory, practices, techniques, and procedures
- Strong verbal and written communication skills
- Ability to work effectively as part of a team and support quality patient care
- Strong listening skills
- Strong knowledge of Enterprise Resource Planning software
- Strong understanding of ancillary application integration and associated functionality
Benefits & Perks
OU Health offers a comprehensive benefits package, including:
- PTO
- 401(k)
- Medical plans
- Dental plans
- Additional benefits and compensation support
Location
Oklahoma City, Oklahoma, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago
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