The Senior Operational Excellence Analyst leads process improvement and continuous improvement initiatives across clinical and administrative operations. The role applies Lean Six Sigma methodologies to identify inefficiencies, redesign workflows, and deliver measurable, sustainable performance gains.
This position serves as a subject-matter expert within the department, mentors analysts, and coordinates with stakeholders across multiple service lines. It also provides advanced project management support to help structure, govern, and track multi-stakeholder initiatives.
Key responsibilities include leading process mapping and workflow analysis, facilitating Kaizen events and continuous improvement workshops, applying DMAIC and other Lean Six Sigma frameworks, conducting data analysis to validate improvement impact, sustaining standardized operating procedures and control plans, supporting change management, and maintaining project plans, dashboards, charters, action logs, risk registers, and status reports.
Bachelor's degree in industrial engineering, business administration, data analytics, or a related field.
3 to 5 years of experience leading or co-leading process improvement projects in healthcare or a similar environment.
Experience with clinical workflows, administrative processes, and/or revenue cycle functions.
Working knowledge of PMBOK, Agile, Lean, and Lean Six Sigma methodologies.
Ability to manage multiple projects, facilitate meetings, coordinate cross-functional teams, and support change management.
Strong analytical, problem-solving, organizational, and communication skills.
Proficiency with project management and collaboration tools such as ClickUp, SharePoint, MS Project, or Smartsheet.
Lean Six Sigma Green Belt or Black Belt required. PMP certification preferred.
Location
Miami, Florida, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
1 month ago