NeueHealth is a value-driven healthcare company focused on coordinated, accessible, and affordable care across ACA Marketplace, Medicare, and Medicaid populations.
This role serves as an eClinicalWorks (eCW) Business Systems Analyst supporting electronic health record and practice management workflows. The position partners with clinical, administrative, billing, operations, and IT teams to analyze business needs, document requirements, improve workflows, support system configuration, and troubleshoot issues. Responsibilities also include testing, training, reporting, implementation support, and ensuring compliance with healthcare regulations and HIPAA.
Bachelor's degree in Healthcare Administration, Information Systems, Business, Computer Science, or a related field; equivalent experience may be considered.
- 3+ years of experience as a Business Systems Analyst, Clinical Systems Analyst, or Healthcare IT Analyst
- Hands-on experience with eClinicalWorks (eCW) EHR and/or Practice Management systems
- Strong understanding of healthcare clinical workflows and/or ambulatory practice operations
- Experience gathering requirements, documenting workflows, and supporting system enhancements
- Knowledge of EHR configuration, testing, issue resolution, and end-user support
- Familiarity with HIPAA and healthcare data privacy requirements
- Strong analytical, problem-solving, and communication skills
- Ability to work with cross-functional teams including clinicians, front office, billing, IT, and leadership
- Proficiency with Microsoft Office tools such as Excel, Visio, PowerPoint, and Word
Preferred qualifications:
- Experience supporting eCW upgrades, migrations, or implementation projects
- Knowledge of revenue cycle workflows including scheduling, eligibility, claims, coding, billing, denials, and payments
- Experience with reporting tools, SQL, dashboards, or healthcare analytics
- Understanding of HL7 interfaces, APIs, lab interfaces, and interoperability standards
- Experience with patient portals, telehealth, referrals, document management, and care coordination workflows
- eClinicalWorks certification or training is a plus
- Experience in ambulatory care, physician group, or multi-specialty practice settings
Location
Minneapolis, Minnesota, US
Employment Type
Not specified
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago