Join El Camino Health's Epic team supporting Community Connect clinics across the South Bay. In this role, you will help support Epic go-lives and ongoing clinic operations, ensuring systems run smoothly while improving access and workflows for care teams.
Responsibilities include:
- Coordinating, reviewing, analyzing, and maintaining Epic applications
- Gathering system specifications
- Configuration, testing, modification, activation, and ongoing system support
- Collaborating with operational and clinical teams across the organization
- Working with end users including physicians, nurses, pharmacists, Patient Accounts, and HIM
- Understanding current workflows and defining system requirements
- Collecting and analyzing data
- Identifying issues and driving process improvement
- Supporting clinic teams onsite during Epic go-live events as needed
This is a hybrid position with onsite presence required during go-live events.
Requirements & Qualifications
Qualifications
- Some college education; bachelor's degree preferred
- At least 1.5 years of experience implementing clinical or revenue cycle/business applications
- At least 2 years of experience in an acute care hospital or ambulatory clinic
- Experience coordinating team projects
- Experience with Epic and relevant clinical systems
- Knowledge of medical terminology
- Excellent communication, interpersonal, organizational, and computer skills
- Proficiency with Excel, Word, and Outlook
- Ability to work with minimal supervision and collaborate across departments
- Strong analytical and problem-solving skills
- Ability to write reports, meeting minutes, and project plans
License / Certification / Registration
- Epic CADENCE certification required
Location
California, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
1 month ago