Staff Applications Analyst - Epic Referrals

The Applications Analyst-Staff manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources. The role provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.

Essential Job Statements

• Provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.
• Designs and performs system build to meet customer needs, consistent with the organization’s overall information systems architecture design.
• Collects and analyzes information from system users, formulates the scope and objectives of the system procedures, and conducts feasibility studies to design possible system solutions.
• Writes system and configuration specifications that meet user needs upon implementation.
• Prepares and maintains technical documentation to guide system users and assists with ongoing operation, maintenance, and system development.
• Performs impact assessment and ensures remediation is accomplished.
• Utilizes senior team members for validation.
• Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows advanced correction steps.
• Assists with designing, recommending solutions, testing, and supporting system upgrades and improvements.
• Leads design sessions with other end-users and/or cross-functional teams.
• May be responsible for guiding other team members when appropriate.
• Adheres to system standards and best practices.
• Supports diversity, equity, and inclusion initiatives through collaboration and implementation across the health system.
• Performs other duties as assigned and participates in special projects to support the mission of VCU Health System.