The Revenue Cycle Quality & Training Analyst supports revenue cycle teams by educating end users, improving workflows, and identifying opportunities to enhance efficiency and customer satisfaction.
This role observes users interacting with the electronic medical record (EMR), identifies training needs, supports applications and implementations, and helps troubleshoot issues related to revenue cycle software products. The position also conducts quality assurance reviews, productivity reporting, and supports Lean initiatives and continuous improvement efforts.
Requirements & Qualifications
Required education and experience
- High school diploma
- Associate degree in a related field from an accredited college or university, or 4+ years of related experience
- 3+ years of experience in process improvement, quality and productivity analysis, compliance reporting, training, patient accounting, or patient registration/patient service representative work
Preferred education and experience
- Bachelor's degree in a related field
- Lead or supervisory experience
Required licensure and certification
- EPIC credentialing must be completed within 6 months of hire
Additional knowledge requirements
- Ability to travel between health system locations with minimal or no notice
Location
Kansas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago