The APeX Access Application Analyst supports UCSF Health’s Health IT department with the maintenance and expansion of Epic-based clinical and business applications. This role focuses on Epic Cadence, Referrals and Authorizations, and MyChart Scheduling applications and workflows.
The analyst works on small to medium-sized projects of moderate scope, operates independently within a defined scope of responsibilities, and reports to the APeX Cadence Team Lead/Supervisor through the Patient Access Applications Manager. The position contributes to the support, optimization, implementation, maintenance, and testing of technology solutions that enable patient care, access, and health system operations.
• Bachelor’s degree in health care information technology, computer science, or a related area, or an equivalent combination of experience and training • Two years of relevant work experience • Epic Cadence certification • Referrals and Authorizations certification within 12 months of hire • MyChart certification within 12 months of hire • Working knowledge of clinical application systems and functions, including development, implementation, user support, maintenance, and system testing/evaluation • Strong problem-solving skills with the ability to diagnose issues and develop effective resolution options • Demonstrated interpersonal and customer service skills for team collaboration and support of clinical providers and staff • Detail-oriented with strong organizational and time-management skills • Strong written and verbal communication skills for explaining technical information clearly • Ability to document, report, perform tests, analyze data, and interpret results • Ability to work with senior staff and managers as a technical resource
• Benefits available through UCSF, including total compensation information • Salary placement guided by experience, internal equity, and collective bargaining rules where applicable • Equal opportunity employer protections and workplace equity commitment • Mission-driven work supporting healthcare improvement and patient care
Location
San Francisco, California, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$110,660 - $135,720
Remote work allowed
No
Posted
1 month ago