The Revenue Cycle Support Analyst supports billing application implementations and maintenance, with a focus on workflow evaluation, EHR module development and testing, system optimization, and ongoing billing operations support.
Key responsibilities include:
- Analyze business processes, workflows, data flows, system requirements, and feasibility with finance leadership and stakeholders.
- Design, configure, implement, and support billing information systems and complex EHR modules.
- Coordinate with billing agencies, internal staff, clinical teams, vendors, and other stakeholders.
- Troubleshoot system issues and partner with EHR vendors to maintain billing systems.
- Lead system integration, configuration, testing, implementation, and user acceptance testing.
- Develop and maintain system documentation, procedures, training materials, and staff training.
- Manage user access and support data integrity initiatives.
- Configure provider records for accurate transmission to the billing clearinghouse.
- Coordinate required federal, state, and county reporting.
- Serve as the subject matter expert for billing modules, credentialing configuration, and charge routing design.
The role is based in an administrative office and may require travel throughout the Portland metro area.
Requirements & Qualifications
Qualifications
Education
- High school diploma or equivalent required.
- Epic, OCHIN Epic, or Financial Reporting certification preferred.
Experience
- Minimum of 3 years supporting or using an EHR billing system in healthcare.
- Experience with OCHIN Epic, MMIS, or Freshservice Support Management preferred.
- Behavioral Health, Primary Care, CCBHC, and FQHC billing experience preferred.
Skills and Knowledge
- Strong communication, active listening, interpersonal, and customer service skills.
- Knowledge of healthcare regulations including HIPAA, 42 CFR, Medicare, Medicaid, PPO, and HMO requirements.
- Strong organizational, analytical, and problem-solving skills.
- Ability to maintain confidentiality and explain technical information to non-technical audiences.
- Ability to work both independently and collaboratively.
- Ability to operate computer hardware and software effectively.
Other Requirements
- Ability to travel to multiple locations throughout the Portland metro area.
- Ability to perform CPR and properly use AED equipment.
- BLS/CPR certification must remain current.
Benefits & Perks
Benefits
- Generous paid time off, including 6 weeks of PTO in the first year for full-time employees.
- Medical and dental coverage starting the first of the month after hire.
- VSP vision discount plan.
- 403(b) retirement plan with eligibility after 60 days, immediate 100% vesting, and a 1-to-1 company match up to 3% per pay period.
- Additional discretionary retirement contribution opportunity up to 5% at the end of the fiscal year.
- Flexible spending account options for medical, dependent care, and transportation.
- Short-term disability, long-term disability, and life insurance.
- Paid bereavement and jury duty leave.
- Length of service award.
- Voluntary life insurance and supplemental insurance.
- Student loan forgiveness options.
- Employee assistance program.
- Bike-to-work reimbursement.
Location
Portland, Oregon, US
Employment Type
Full-time
Experience Level
Intermediate Level
Salary Range
$75,266 - $80,639
Remote work allowed
No
Posted
1 month ago