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Patient Account Analyst Supervisor - Cancer Services

Optum

Role summary

The Patient Account Analyst Supervisor supports Kelsey-Seybold Clinic’s cancer services operations by ensuring infusion/injection and radiation therapy orders are authorized and financially estimated in a timely manner to avoid delays in treatment.

The role oversees daily PAA department activities, conducts random audits of staff assignments, provides feedback and training, and manages patient account inquiries, requests, and payment postings under departmental protocols within business services, pre-AR, and financial assistance planning.

Requirements & Qualifications

Qualifications

  • Bachelor's degree or 4 additional years of equivalent supervisory/management experience
  • 3+ years of experience in insurance verification, third-party payors, patient accounts, and business office functions
  • 1+ year of experience in billing with ICD-10 and CPT coding
  • Customer service experience
  • Strong knowledge of managed care contracts
  • Working knowledge of healthcare, clinical, and billing operations in a multi-specialty, multi-payor environment
  • Ability to work under pressure in a fast-paced environment
  • Proficiency in Microsoft Excel and Word
  • Basic knowledge of health insurance
  • Type 30 wpm
  • Strong computer skills and fast, accurate data entry
  • Effective communication skills
  • Ability to learn billing technology systems such as imaging software, internet applications, and HIPAA transaction sets

Preferred qualifications

  • Master's degree
  • CPC certification
  • 8+ years of experience in the designated supervision field with 5+ years of supervisory responsibility
  • Epic experience preferred; onsite training available
  • Billing knowledge of Epic software and PCS systems
Benefits & Perks

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase plan
  • 401(k) contribution
  • Career development opportunities

Location

Houston, Texas, US

Employment Type

Full-time

Experience Level

Manager

Salary Range

$49,700 - $88,800

Remote work allowed

No

Posted

1 month ago

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