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ITS Application Analyst I / IS Special Projects

Hartford HealthCare

Work on Hartford HealthCare's CareConnect team supporting the implementation and configuration of Epic-based billing and practice management applications.

This role focuses on designing, configuring, testing, and supporting application functions for Community Connect clients. Responsibilities include building fee schedules, charge review and adjust/refund workqueues, charge router logic, and other revenue cycle workflow components. The analyst will also participate in workflow analysis, design sessions with subject matter experts, troubleshooting, end-user support, training, go-live activities, and post-go-live support.

The position is part of Hartford HealthCare's broader system support organization, which serves the enterprise as a whole and helps deliver common systems and processes across the health network.

Requirements & Qualifications

Bachelor's degree or equivalent combination of education, training, and experience in a healthcare environment.

Required:

  • Four years of experience in billing applications
  • Strong knowledge of revenue cycle system management in acute or ambulatory care settings
  • Ability to perform workflow analysis, system build, testing, and documentation
  • Strong communication, organizational, and problem-solving skills
  • Ability to work in a matrix team environment and manage change and tight timeframes
  • Willingness to attend required Epic training
  • Ability to travel to locations within Connecticut and surrounding states

Preferred:

  • Epic Resolute Professional Billing Administration certification
  • Prior Epic experience on either the IT or operational side
Benefits & Perks

Competitive benefits program designed to support work/life balance.

Additional highlights include:

  • Career development and growth opportunities
  • Work within a large integrated healthcare network
  • Exposure to new technologies and breakthrough healthcare initiatives

Location

Connecticut, US

Employment Type

Full-time

Experience Level

Intermediate Level

Remote work allowed

No

Posted

3 weeks ago

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