Responsible for the day-to-day support, maintenance, optimization, and enhancement of Epic applications across clinical, revenue cycle, and access areas.
Applies advanced application and healthcare workflow knowledge to evaluate business and clinical needs, recommend solutions, and improve system utilization and operational processes.
Responsibilities include application build and configuration, upgrades and enhancements, workflow assessments, system testing, troubleshooting, incident and change management, and implementation of software releases.
Works independently with limited supervision, partners with cross-functional teams and end users, and may lead smaller projects or components of larger initiatives. May also provide guidance and support to less-experienced team members.
Candidates may be considered for current and future Epic opportunities based on experience, certifications, and alignment with the applicable functional area.
Bachelor’s degree preferred.
5+ years of relevant experience with a degree.
7+ years of relevant experience without a degree.
Epic certification, accreditation, or proficiency in one or more applicable Epic applications required or preferred based on the specific position.
Experience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.
7+ years of experience with Epic reporting tools.
Programming experience with SQL, SSIS, R, Python, or similar tools.
Strong sense of responsibility, self-motivation, and self-management.
Curious and quick to learn, with strong exploratory analysis skills and pride in the quality of work.
Enjoys collaborating with others to find solutions to their questions.
Familiarity with clinical terminology or workflows.
Epic data analytics tools required or preferred:
- Cogito
- Cogito Tools Administration
- Caboodle Data Model
- Clarity Data Model
- Access Data Model
- Revenue Data Model
- Clinical Data Model
Market-competitive compensation package with base pay, incentives, and benefits.
Base pay range: $110,947.20 - $163,196.80 annually.
Additional compensation may include shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities.
Benefits include:
- Medical, dental, and vision plans
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Paid time off and sick leave
- Paid parental and family caregiver leave
- Emergency backup care
- Long-term, short-term disability, and critical illness plans
- Life insurance
- 401(k)/403(b) with employer match
- Tuition assistance ($5,250/year) and discounted educational opportunities through Guild Education
- Student debt pay down ($10,000)
- Pet insurance
- Legal resources plan
- Annual discretionary bonus potential based on eligibility
Location
Norfolk, Virginia, US
Employment Type
Full-time
Experience Level
Senior
Salary Range
$110,947 - $163,197
Remote work allowed
No
Posted
3 weeks ago