Position Summary
The Application Analyst III supports Epic Revenue Cycle applications, with a focus on Professional Billing. This role is responsible for application design, configuration, support, optimization, and ongoing maintenance of Epic Resolute Professional Billing workflows.
The analyst acts as the primary support contact for the application, partners with revenue cycle and operational teams, and serves as a liaison between end users, vendors, technical staff, and leadership. The position supports billing accuracy, claims processing, reimbursement, charge processing, and revenue cycle automation while helping improve workflow efficiency and regulatory compliance.
Key Responsibilities
- Support and maintain Epic Professional Billing functionality, including claims processing, ERA, charge review, payer configuration, billing work queues, and reimbursement workflows.
- Gather business requirements and translate operational needs into technical solutions.
- Troubleshoot complex billing, claims, workflow, configuration, and interface issues.
- Lead workflow analysis, build/configuration, testing, upgrades, and implementation of new functionality.
- Provide production support, end-user guidance, training, and documentation.
- Collaborate with Revenue Cycle Operations, Patient Financial Services, Clinical Operations, and Information Services.
- Recommend and implement process improvements to reduce denials, improve reimbursement, and strengthen revenue integrity.
- Ensure compliance with organizational policies, payer requirements, HIPAA, and information security standards.
Requirements
- 5-7 years of experience in the healthcare industry and relevant application discipline.
- Current Epic certification in Resolute Professional Billing Administration and Claims and Remittance Administration.
- Additional Epic certifications in Professional Billing Expected Reimbursement Contracts Administration or related revenue cycle applications preferred.
- Strong knowledge of application systems, workflows, build/configuration, testing, and support.
- Ability to analyze complex problems and develop effective solutions.
- Excellent interpersonal, analytical, problem-solving, oral communication, and written communication skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, Healthcare Administration, or equivalent experience required; master's degree preferred.
- Certification in multiple applications preferred.
Location
California, US
Employment Type
Full-time
Experience Level
Senior
Salary Range
$109,900 - $144,550
Remote work allowed
Yes
Posted
1 month ago