Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. The role is responsible for accurate data collection, documentation, and data retrieval using computerized systems.
Key duties include:
- Greeting, instructing, directing, and assisting patients and visitors upon arrival
- Supporting the revenue cycle through patient registration, insurance verification, co-payment collection, authorization data entry, and billing inquiry functions
- Collaborating with multiple departments on patient access-related information
- Performing pre-registration and insurance verification for CHKDHS services
- Providing coverage at assigned registration locations, including locations outside the primary work site as needed
- Performing other duties as assigned
Location: Children's Hospital of The King's Daughters, Lightfoot Health Ctr OP MH Schedule: Full-time, days/evenings
Requirements & Qualifications
Minimum education and experience
- High school diploma or equivalent required
- 2–3 years of related work experience preferred
- Minimum of six months of customer service experience required, preferably in a healthcare setting
Knowledge and skills
- Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred
- Strong interpersonal skills for oral and written communication
- Proper grammar, spelling, and punctuation
- Proficiency in computer keyboarding skills
- Ability to travel to varying work locations as needed
Licenses and certifications
- None required
Location
Virginia, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago
Browse More Jobs