The Patient Registration Technician works at CHKD Health Center at Landstown and supports patient access and front-desk operations. This role greets, instructs, directs, and assists patients and visitors in person and through telecommunication devices.
Key responsibilities include accurate data collection, documentation, and data retrieval using computerized systems, as well as patient scheduling, registration, insurance verification, account maintenance, co-payment handling, referrals, authorizations, and billing inquiries. The position also provides clerical support, assists with medical records and filing systems, and helps maintain account balances and accounts receivable reconciliation.
This position reports to a Manager or Supervisor and works a full-time schedule with day/evening hours, including rotating Saturdays.
Minimum qualifications
- High school diploma or equivalent
- 2-3 years of related work experience preferred
- Ability to relate well with the public
- Strong oral and written communication skills with proper grammar, spelling, and punctuation
- Ability to sort and file materials accurately using alphabetical or numeric systems
- Knowledge of computer data entry processes
- General knowledge of ICD-9/CPT coding, third-party payer insurance verification processes, and medical terminology preferred
Location
Virginia Beach, Virginia, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago