The Clinical Patient Navigator supports a dynamic outpatient wound care center in a dual administrative and clinical role. This position helps streamline workflow and contribute to effective, exceptional patient care.
The role includes front office coordination, patient communication, insurance verification, scheduling, charge entry, chart maintenance, and support for ancillary testing. Under the direction of the RN/provider, the navigator may also assist with wound-related patient care and other clinical support tasks within scope of practice.
Healogics is the largest provider of advanced wound care services in the United States, serving hundreds of thousands of chronic wound patients across a national network of wound care centers and partner facilities.
Education and certification
- High school diploma or GED required; associate degree preferred
- Graduate of a CMA, EMT, or CNA program approved by CAAHEP or ABHES
- Current CMA, CNA, or EMT certification/licensure in the state of employment, maintained throughout employment
Experience
- At least 2 years of office administration experience required
- Preferably experience in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit
- Prior medical coding experience preferred
Skills and abilities
- Demonstrated competency in BLS (Basic Life Support)
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
- Strong customer service, interpersonal, and communication skills
- Organization and time-management skills
- Basic math skills and strong attention to detail
- Ability to maintain confidentiality
- Ability to work in a fast-paced environment and manage multiple projects
- Ability to work collaboratively in a team environment
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 months ago