Clinical Quality Technician position supporting quality initiatives across a Federally Qualified Health Center (FQHC).
The role focuses on collecting, monitoring, tracking, and reporting clinical quality data and measures. The technician works closely with the Director of Quality and clinical teams to support quality improvement efforts, compliance with clinical standards, PCMH activities, and NCQA recognition/accreditation maintenance.
This is an on-site role with hours from 8:00 AM to 5:00 PM and requires travel to other locations as needed.
Key Duties
- Support compliance with quality assurance standards, UDS data analysis, and PCMH benchmarks
- Help identify barriers to PCMH implementation and assist with solutions
- Perform point-of-care blood glucose testing and document results in the EHR
- Collect blood specimens for Hemoglobin A1c testing
- Conduct HEDIS chart audits and validate documentation for accuracy and completeness
- Review ICD-10 and CPT coding to support risk adjustment and quality reporting
- Participate in interdisciplinary meetings with population health, utilization management, and provider engagement teams
- Conduct patient outreach to close preventive and chronic care gaps
- Educate patients on preventive screenings and chronic disease management
- Use payer portals for care gap closure and suspect condition validation
- Assist with reporting, monitoring, and tracking performance metrics across quality programs
Requirements & Qualifications
- Certified Medical Assistant required
- High school diploma or equivalent required
- Associate degree or higher in healthcare, health information management, public health, quality improvement, or a related field preferred
- Previous experience in a healthcare or clinical environment preferred
- Experience with clinical quality measures or quality improvement programs
- Knowledge of PCMH, NCQA, HEDIS, UDS, or similar healthcare quality programs
- Experience with eClinicalWorks (eCW) or another EHR system
- Strong attention to detail and accuracy
- Ability to collect, organize, track, and report data
- Strong organization and time-management skills
- Proficiency with Microsoft Office, especially Excel
- Effective written and verbal communication skills
- Ability to work independently and collaboratively
- Ability to maintain confidentiality and handle sensitive information appropriately
Location
Georgia, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago