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Health Technician - Audiology

US Department of Veterans Affairs

The Audiology Health Technician supports the Audiology and Speech Pathology Service at VA Pittsburgh Healthcare System. The role involves assisting audiologists with patient care, hearing aid services, clinical procedures, documentation, scheduling, and clinic operations in patient care areas.

Key duties include:

  • Greeting and escorting patients
  • Triaging patients based on procedure complexity
  • Setting up equipment and preparing patients for clinical procedures
  • Instructing patients and family members on hearing loss and hearing aids
  • Conducting hearing pass/fail screenings and non-diagnostic otoscopy
  • Performing ear impressions and cerumen management
  • Troubleshooting, repairing, and checking hearing aids
  • Completing electroacoustic analysis and Bluetooth pairing of devices
  • Programming stored settings into hearing aids
  • Completing documentation and coding procedures for each episode of care
  • Assisting with electronic ordering, inventory, packing, and mailing of hearing aids and accessories
  • Supporting face-to-face and telehealth visits
  • Scheduling appointments and responding to routine inquiries
  • Maintaining infection control, patient safety, and clinic supplies
Requirements & Qualifications

Applicants must meet VA qualification standards for the Health Technician (Audiology) role.

Required qualifications include:

  • U.S. citizenship
  • English language proficiency
  • Either six months of qualifying experience, two years of education above high school in related coursework, or an equivalent combination of education and experience
  • For GS-7 consideration, one year of progressive experience equivalent to the next lower grade level is required
  • Relevant experience may include:
    • Visual and auditory checks of hearing aids and assistive technology
    • Repairing or returning hearing aids to the factory
    • Restoring hearing aid settings after repair or replacement
    • Ordering, registering, certifying, issuing, and tracking prosthetic devices
  • Demonstrated ability to mentor and train new HTAs
  • Ability to prepare patients for advanced testing procedures performed by audiologists
  • Ability to develop and implement the technician role in a focused audiology program

Additional requirements may include:

  • Background/security investigation
  • Pre-employment physical examination
  • Drug testing
  • Seasonal influenza vaccination compliance
  • Trial period following appointment
Benefits & Perks

A federal benefits package is offered, including access to a comprehensive benefits program for employees and eligible family members.

Additional highlights mentioned in the posting include:

  • Competitive salary
  • Comprehensive benefits
  • Predictable schedule
  • Access to innovative technology
  • Modern facilities

Location

Pennsylvania, US

Employment Type

Full-time

Experience Level

Intermediate Level

Salary Range

$52,171 - $67,824

Remote work allowed

No

Posted

1 month ago

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