Consumer Access Specialist

Part-time overnight Consumer Access Specialist role supporting patient access operations in a hospital setting.

• Works Saturday and Sunday, 9:00 PM to 5:30 AM.
• Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
• Creates patient financial estimates, collects payments, and sets up payment plans.
• Coordinates with utilization management staff on pre-authorization issues.
• Verifies eligibility and benefits with insurance companies and obtains pre-authorizations.
• Registers patients accurately and helps prevent duplication of medical records.
• Collects demographic and insurance information from patients.
• Maintains coverage of assigned work areas and provides relief coverage as needed.
• Supports communication between clinical, ancillary, and consumer access departments.
• Documents conversations with patients and payers, including payer decisions and payment arrangements.
• Provides PBX/switchboard coverage when needed.
• Performs cashiering duties including collections and cash reconciliation.