Overview

Day shift position, Monday through Friday from 8:00 AM to 4:30 PM. No weekends or holidays.

Location

Department: 20065 Molecular Genetics Department

IB Building, 975 West Walnut St, downtown Indianapolis (Medical Library)

Focus on special scheduling for genetic testing
Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner
Schedule patients for testing, imaging, and other services
Obtain information to create accurate financial and demographic records for patients to support reimbursement and clinical outcomes
Schedule appointments, interview patients for medical information, explain department and hospital charges and policies, validate and enter charges into systems, and collect necessary payments
Provide front desk coverage as needed
Answer incoming calls and direct patients and visitors appropriately

Qualifications

High school diploma or GED required

Relevant experience in a health care setting preferred

Ability to learn and retain medical coding concepts; ICD-10 and CPT coding preferred

Ability to interpret insurance information

Knowledge of clinical practices and medical terminology preferred

Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel