Under direct supervision, this role supports the Health Information Management department by delivering and assembling charts, ensuring chart completion, and organizing records for quality reviews.
Key duties include administrative support, maintaining health record systems, retrieving patient health information, supporting birth certificate processing, monitoring HIM work queues, scanning and indexing documentation, performing quality reviews, and assisting at the Welcome Center / Information Desk as needed.
Requirements & Qualifications
Education
- High School Diploma or GED
Experience
- 1 year of customer service or administrative experience
- Healthcare field experience preferred
Knowledge, Skills, and Abilities
- Ability to follow written and oral instructions and communicate effectively, both verbally and in writing
- General knowledge of office practices, procedures, equipment, business English, spelling, punctuation, grammar, and basic arithmetic
- Knowledge of medical terminology preferred
- Proficiency with office software applications such as word processing, spreadsheets, and database applications
- Ability to enter data accurately and timely
- Strong data analysis and problem-solving skills
- Ability to multitask, plan, prioritize, and manage time efficiently
- Ability to handle multiple demands simultaneously and act appropriately
- Strong attention to detail and accuracy
- Flexibility with changing duties, processes, and learning new practices
- Solid understanding of customer service for internal and external customers
Licensure / Certification
- None required
Location
Baltimore, Maryland, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago