AdaptHealth is a full-service home medical equipment and related services company that supports patients in their homes.
The Intake Specialist supports patient access to care by coordinating referrals, reviewing clinical documentation, confirming eligibility, and helping ensure services are set up accurately and efficiently. This role works closely with patients, providers, referral sources, and internal teams to move the intake process forward in a fast-paced healthcare environment.
Key responsibilities include reviewing records and payer guidelines, communicating with patients about financial responsibility, obtaining missing documentation, entering referrals, maintaining accurate records, coordinating with insurance verification and sales teams, and supporting shipping and delivery decisions in accordance with company procedures.
Qualifications
- 1 year of relatable work experience required
- High school diploma, associate degree in a relatable field, healthcare administration, business administration, or equivalent work experience required
- Experience in administration, clerical work, insurance, billing, claims, call center, or customer service preferred
- Healthcare, pharmacy, HME, medical supply, or Medicare-certified environment experience is a plus
- Strong verbal and written communication skills
- Analytical, problem-solving, and decision-making abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Proficient computer skills, including Microsoft Office and healthcare systems
- Ability to learn new technologies and navigate multiple systems
- Ability to work independently while following established procedures
Additional requirements
- Background check required
- Motor vehicle record check required for driving roles
- Clinical roles require valid licensure or certification where applicable
Benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and 6 paid holidays
- Employee stock purchase plan
- Paid parental bonding leave
- Short- and long-term disability insurance
- Life and AD&D insurance
- Flexible spending accounts (FSA) and health savings accounts (HSA)
- CVS MinuteClinic and Teladoc access
- Spousal Advantage Reimbursement Plan
- Identity theft protection and legal plan
Location
Georgia, US
Employment Type
Not specified
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago