The Referrals Specialist supports timely patient access to specialty care and services at HICHC Pahoa Clinic. This role coordinates referrals, insurance authorizations, medical records, and follow-up care while collaborating with providers, patients, and external healthcare partners.
Responsibilities include coordinating patient referrals and authorizations, maintaining electronic medical records and referral tracking systems, communicating with healthcare organizations, assisting with travel authorizations and arrangements for eligible patients, ensuring compliance with HIPAA and OSHA, providing customer service to patients and families, and participating in quality improvement initiatives.
High school diploma or GED required.
Minimum of 1 year of related clinical office experience and/or training, or an equivalent combination of education and experience.
Preferred qualifications include experience with QUEST, health insurance programs, Hawai'i healthcare networks, and ICD-10/CPT coding.
Strong organizational, communication, and multitasking skills are required, along with the ability to work effectively with diverse populations in a fast-paced healthcare environment.
Mission-driven healthcare environment.
Supportive and collaborative team culture.
Opportunity to help connect patients with needed care.
Location
Hawaii, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago