Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. The company supports providers, health plans, researchers, and life sciences organizations across the healthcare ecosystem.
This role is responsible for receiving and processing patient health information requests, maintaining confidentiality, safeguarding medical records, and supporting accurate record management in accordance with company, facility, and HIPAA requirements.
Schedule: 8:00 AM to 4:30 PM CST, Monday through Friday
Key duties include:
- Receive and process requests for patient health information
- Maintain confidentiality and security of privileged information
- Manage patient health records and ensure compliance with HIPAA standards
- Prepare new patient charts and organize records from paper and electronic sources
- Assemble medical records in standard order and verify accuracy and completeness
- Create digital images of paper documents for storage in the electronic medical record
- Respond to internal and external requests for patient records
- Answer inbound and outbound calls
- Assist with patient walk-ins, faxes, opening mail, data entry, and other administrative tasks as needed
- Meet productivity expectations and assist with additional work duties as assigned
Required
- High school diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
Preferred
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback with internal stakeholders
No specific benefits were listed in the posting.
Location
Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago