Overview
Schedule: Day shift
Hours: Monday–Friday, 8:00 AM–5:00 PM
Weekends: No
Holidays: No
Location: IUH Concierge Behavioral Health, 11725 North Illinois St Suite 490, Carmel, IN
Key Responsibilities
- Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
- Obtains specific information to generate an accurate financial and demographic record for patients to support reimbursement and clinical outcomes.
- Uses CyberSource to send electronic invoices.
- Schedules appointments, interviews patients for appropriate medical information, explains charges and department/hospital policies, validates and enters charges into appropriate systems, and collects necessary payment.
- Answers incoming calls and directs patients and visitors appropriately.
- Performs other duties as assigned.
Requirements & Qualifications
Qualifications
- High school diploma or GED required.
- 0–3+ years of relevant experience required; previous administrative experience preferred.
- Experience with a matrix organization and complex work environment is a plus.
- Basic proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel.
Skills for Success
- Attention to detail
- Team-focused
- Self-starter and coachable
- Ability to adjust to changing priorities
- Flexible and adaptable to new and developing processes
Location
Indiana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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