Responsible for coordinating and scheduling diagnostic testing, specialty procedures, and referrals while securing insurance authorizations and pre-certifications. Serves as a liaison between patients, providers, insurance companies, and healthcare facilities to support timely access to care. Maintains accurate documentation in the EMR, communicates preparation instructions to patients, and supports an efficient, patient-focused practice environment.
Requirements & Qualifications
Required
- High school diploma or GED
- At least 1 year of experience in a healthcare, medical office, scheduling, registration, or insurance authorization environment preferred
- Proficiency with Microsoft Office, including Word and Excel
- Ability to navigate multiple computer systems
- Strong organizational, communication, and customer service skills
- Ability to multitask, prioritize, and work in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to maintain confidentiality and professionalism
Preferred
- Associate degree in a healthcare-related field
- Experience obtaining insurance authorizations and pre-certifications
- Knowledge of medical terminology
- Orthopedic terminology experience strongly preferred
- Experience with EMR/EHR systems
- Familiarity with diagnostic imaging, specialty testing, referral coordination, payer requirements, and medical necessity documentation
Location
New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
4 weeks ago