Coordinates patient referrals and follow-up care for clinic patients. Responsible for receiving, processing, scheduling, and following up on medical referral requests, including in-house and outside referrals for diagnostic testing, medical specialists, and other providers. Supports authorization tracking, patient communication, provider coordination, and documentation in the electronic medical record.
Requirements & Qualifications
High school diploma or GED required.
Preferred:
- Bilingual English/Spanish
- 1 year of patient services or referrals experience in a medical office environment
- Knowledge of CPT, ICD-10, and medical terminology
- Excellent verbal and written communication skills
- Strong typing, proofreading, planning, and organizational skills
- Ability to manage multiple tasks and meet close referral cycle times
- Ability to work independently and as part of a team
- Ability to handle confidential information professionally and ethically
Benefits & Perks
For full-time temporary employees, the organization offers:
- Holiday pay
- Sick pay
- Medical, dental, and vision plans
- 403(b) retirement plan
- Life/AD&D coverage
- Additional benefits
Location
California, US
Employment Type
Temporary
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago