The Medical Records Technician (Release of Information) position supports the Health Information Management function at the VA Healthcare System in Charleston, SC. The role processes and validates requests for health information, ensures proper authorization, and releases records in compliance with applicable privacy laws and agency policies.
Key duties include logging and tracking requests in ROI software, reviewing paper and electronic health records, preparing responses and correspondence, assisting patients and staff with forms and questions, handling Social Security and other agency requests, and processing associated fees and deposits.
Basic qualifications
- U.S. citizenship required
- Must be proficient in written and spoken English
- Subject to background/security investigation and onboarding requirements
- Selective Service registration required for males born after 12/31/1959
- Must comply with VA influenza vaccination requirements
Qualification pathways
- Experience: One year of creditable experience with knowledge of medical terminology and health records; six months must demonstrate the knowledge, skills, and abilities needed for MRT (ROI) work
- Education: Associate degree in health information technology/health information management or a related field with at least 12 semester hours in HIT/HIM coursework
- Equivalent combination: Education and experience combinations may qualify
Preferred experience
- Prior ROI experience in a VHA, DoD, or civilian healthcare setting
- Familiarity with Privacy Act, FOIA, HIPAA, and 38 U.S.C. 7332
- Experience with ROI tracking systems and electronic health records such as VistA/CPRS, Oracle Health, or Epic
- Ability to use Adobe Acrobat to merge, split, and redact PDF documents
- Competitive federal salary and regular salary increases
- Federal pension and 401(k) with up to 5% VA contributions
- Federal health, vision, dental, term life, and long-term care insurance
- Paid parental leave after 12 months of employment
- Child care subsidy for eligible employees
- Annual leave credit may be available based on prior work or military service
- Predictable schedule
Location
South Carolina, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$36,409 - $59,031
Remote work allowed
No
Posted
1 month ago
US Department of Veterans Affairs
Alabama, US
$36,409+