Responsible for supporting the credentialing and privileging processes for medical staff and other credentialed practitioners in accordance with organizational policies, Medical Staff Bylaws, Rules and Regulations, and applicable accreditation and regulatory requirements.
Ensures credentialing information and documentation are accurate, complete, current, and processed within established timeframes.
Communicates professionally with providers and stakeholders, maintains confidentiality, identifies and escalates issues requiring additional review, and provides effective customer service in support of Medical Staff Services and organizational objectives.
Performs or coordinates primary source verification of practitioner credentials and follows up on incomplete information, discrepancies, adverse information, and other items requiring review.
Education
- High school diploma or equivalent required
- Associate’s degree in healthcare, business, or related field preferred, or 2 years of directly related experience in lieu of the preferred degree
Experience
- 2 years of healthcare or related experience required
- Experience working and communicating directly with medical staff in a hospital or healthcare setting preferred
- Experience with medical staff credentialing and privileging within the past 5 years preferred
- Experience using credentialing or medical staff management software preferred
Skills
- Proficient computer skills, including Microsoft Office, spreadsheets, and database management
- Strong communication, analytical, problem-solving, and organizational skills
- High attention to detail and ability to manage multiple priorities and deadlines
- Ability to maintain confidentiality and handle sensitive information appropriately
- Ability to work independently and collaboratively
- Strong English grammar, spelling, proofreading, and professional correspondence skills
- Ability to identify discrepancies and escalate concerns when needed
Certification
- NAMSS certification preferred
Benefits
- Medical, vision, and dental coverage
- Retirement with employer match
- Additional benefits available
- Benefits available for employees working 20+ hours per week
Location
Missouri, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago