The Patient Access Specialist is responsible for coordinating a range of front-end revenue cycle and clinic support functions for hospital and clinic operations that impact the patient experience. This role serves as a functional expert for department peers and helps ensure adherence to established policies and procedures.
Key responsibilities include obtaining and entering demographic, financial, and clinical information for financial clearance, verifying insurance eligibility and benefits, contacting patients or physicians' offices to obtain missing insurance information, obtaining authorizations and referrals, notifying patients of liabilities, collecting funds, maintaining accurate records and documentation, and serving as a lead resource for lower-level staff. The role also requires strong critical thinking, professionalism, and the ability to manage multiple systems and patient inquiries in a fast-paced environment.
Education and Experience
- High school diploma or equivalent required
- Minimum 3 years of relevant experience
Skills and Knowledge
- Strong data entry skills with attention to detail
- Effective oral and written communication skills
- Ability to handle confidential information with discretion
- Ability to analyze, organize, and prioritize work under pressure while meeting deadlines
- Strong interpersonal skills and commitment to service excellence
- Ability to manage multiple tasks, software systems, and technologies simultaneously
- Ability to build effective working relationships with patients and staff
- Knowledge of generally accepted accounting procedures and principles
Benefits
- Competitive salary
- Comprehensive benefits package
- Medical insurance
- Dental insurance
- Tuition remission
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago