Referral Specialist I

Review and submit referral orders, track their status, and provide updates while maintaining accurate EHR documentation and following payer guidelines.

• Manage referral orders for multiple service lines by reviewing for completeness, submitting requests, and tracking status to ensure timely processing.
• Communicate with internal teams and payers to provide referral order status updates and support routine coordination activities.
• Maintain accurate documentation in electronic health records, ensuring all referral order activities are properly documented in compliance with confidentiality requirements.
• Follow established payer policies and authorization guidelines to ensure accurate referral order processing and tracking.
• Work with critical thinking, decisive judgment, and minimal supervision in a fast-paced environment.