Review intake paperwork and ensure all required documents are present and completed accurately. Meet with potential clients as needed, complete internal intake forms, verify insurance at the clinic level, and route cases for final administrative approval.
Coordinate school-based referrals across clinics, maintain referral outcome tracking, request hospital records when needed, and prioritize hospital discharges to support timely intakes. Create or update client charts before intake appointments, including checklists and document uploads.
Obtain initial authorizations from insurance carriers, communicate benefits and cost-sharing details to clients, maintain monthly intake and CARF-related spreadsheets, and cross-train clinic office staff to support chart updates and intake workflows.
The role is office-based and requires travel between Key Point Health Services locations, including Aberdeen, Dundalk, and Catonsville. After 90 days, remote work may be available.
High school diploma.
Prior medical billing or patient care experience preferred.
Knowledge of healthcare terminology and a working understanding of Medicare, Medicaid, and commercial insurance.
Strong communication, organization, customer service, multitasking, and problem-solving skills.
Ability to work effectively in a fast-paced, changing environment and interact professionally with clients, families, staff, management, physicians, insurance representatives, and the public.
Proficiency with computers, printers, fax machines, internet-based systems, electronic medical records, Microsoft Office, and database tools, especially Excel.
Location
Maryland, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
3 weeks ago