Summary
The Medical Records Technician (Release of Information) reviews and processes requests for patient protected health information (PHI). The role provides direct customer service to Veterans and third parties by furnishing copies of a Veteran's PHI when a signed written request or valid authorization is received.
Duties
- Serves as work leader for the unit, distributing and balancing workload among employees.
- Coordinates team activities to ensure work is completed accurately and on time.
- Provides technical guidance, coaching, and direction to staff.
- Communicates team priorities and helps resolve program issues.
- Compiles tort cases for the Regional Office.
- Processes medico-legal releases of information to attorneys and courts for tort liability, workers' compensation, labor and industries, and subpoenas.
- Maintains compliance with federal privacy and disclosure requirements.
Work Schedule
Monday through Friday, 8:00 a.m. to 4:30 p.m.
Worksite
- Telework eligible on an adhoc basis only
- Not a virtual position
Requirements & Qualifications
Basic Requirements
- U.S. citizenship is required.
- One year of creditable experience involving medical terminology and a general understanding of health records, including six months of experience performing MRT (ROI) duties, or an associate's degree in health information technology/health information management or a related field, or a qualifying combination of education and experience.
- Knowledge of medical terminology, privacy, release of information, and health records.
- Ability to communicate effectively orally and in writing.
- Ability to prepare reports and present data.
- Ability to provide or coordinate staff development and training.
Grade Requirements
- One year of creditable experience equivalent to the next lower grade level.
- Demonstrated knowledge of laws and regulations related to authorization and disclosure of health information.
- Ability to work with a team to provide technical guidance, plan, organize, and coordinate release of information activities.
- Ability to monitor work accuracy and ensure required timelines are met.
Preferred Experience
- At least one year of specialized experience at the GS-06 level.
- Experience processing and releasing medical information under HIPAA, the Privacy Act, and 38 U.S.C. 7332.
- Experience reviewing medical records requests for validity and completeness.
- Experience safeguarding information and working with electronic and paper medical record systems.
- Experience communicating with patients, providers, attorneys, insurance companies, and government officials.
Benefits & Perks
Benefits
- Comprehensive federal employee benefits package
- Competitive salary
- Predictable schedule
- Access to modern technology and facilities
- Annual leave accrual may be credited based on prior work or military service, subject to approval
Location
San Antonio, Texas, US
Employment Type
Full-time
Experience Level
Senior
Salary Range
$51,201 - $66,563
Remote work allowed
No
Posted
3 weeks ago
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