Performs specialized Health Information Management (HIM) activities to maintain an accurate electronic health record (EHR) and associated databases. Responsible for investigating, analyzing, and resolving issues to ensure the integrity of the EHR and related systems.
Key responsibilities include:
- Investigate and resolve issues submitted through EHR work queues, user reports, and patient reports in a timely manner.
- Ensure data and document quality by correcting identified issues.
- Maintain one medical record number (MRN) per patient across the network and associated databases.
- Research and resolve documentation issues through chart correction and documentation processes.
- Collaborate with AHN departments to report and resolve system and documentation issues.
- Process incoming and outgoing mail and faxes according to established procedures.
- Provide support and education to EHR end users.
- Monitor and resolve issues related to report distribution within the EHR, ancillary systems, and vendor databases.
- Produce accurate OR monitor reports.
- Perform other duties as assigned.
Requirements & Qualifications
Minimum qualifications
- 1-3 years of experience in HIM or a related field
- 1-3 years of experience with electronic health records
- 1-3 years of experience with medical terminology and chart content
- 1-3 years of experience with Microsoft Office applications
Preferred qualifications
- Associate degree
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago