Patient Service Specialist / Medical Assistant in the Endocrinology department at Boston Medical Center.
This role supports both clinical and administrative functions to help deliver high-quality patient care. Responsibilities include rooming patients, taking vital signs, documenting patient information in the EMR, assisting providers during visits, performing in-office testing, and supporting patient flow.
The position also handles front-office and scheduling tasks such as answering and routing calls, registering patients, verifying demographics and insurance information, checking eligibility, scheduling appointments and testing, managing work queues, coordinating outreach, obtaining prior authorizations and referrals, and maintaining patient confidentiality.
High school diploma or equivalent required.
Preferred:
- Education from an approved medical assistant or medical secretary program, or equivalent
- 1 to 3 years of experience as a medical assistant or medical secretary
- Strong customer service skills
- Excellent communication and interpersonal skills
- Experience with EMR systems, Epic preferred
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
Boston Medical Center offers a benefits package that includes:
- Medical, dental, vision, and pharmacy coverage
- Discretionary annual bonuses and merit increases
- Flexible Spending Accounts
- 403(b) savings match
- Paid time off
- Career advancement opportunities
- Resources to support employee and family well-being
Location
Massachusetts, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago