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Medical Record Retrieval Specialist

Humana

Become part of a caring healthcare community as a Medical Record Retrieval Specialist (Risk Adjustment Representative).

This role travels to provider offices within the region to scan medical records into a secure system for review by coding staff. The position supports risk adjustment operations and helps ensure records are collected, processed, and handled in compliance with confidentiality standards.

Requirements & Qualifications
  • Live in the Orlando, Florida area
  • 1 or more years of telephonic environment experience and/or customer service in an office setting
  • Proficiency in Microsoft Office Word and Excel
  • Ability to travel locally up to 50% of the time
  • Ability to travel overnight occasionally within the region
  • Must have reliable car transportation
  • Working knowledge of computers or demonstrated technical aptitude
  • Valid state driver's license
  • Proof of personal vehicle liability insurance with at least 100/300/100 limits
  • Must be able to pass a Motor Vehicle Report background check
  • Preferred: medical record or health information retrieval experience in a hospital, healthcare, or medical office setting
  • Preferred: managed care knowledge
  • Preferred: medical terminology knowledge
  • Preferred: EMR experience
  • Preferred: bilingual English and Spanish
Benefits & Perks
  • Pay range: $40,000 to $52,300 per year
  • Full-time schedule, 40 hours per week
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off, holidays, parental leave, and caregiver leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Tuition assistance and development opportunities
  • Work-from-home guidance and equipment support for eligible associates
  • Internet expense reimbursement for home associates in select states

Location

Orlando, Florida, US

Employment Type

Full-time

Experience Level

Entry Level

Salary Range

$40,000 - $52,300

Remote work allowed

Yes

Posted

3 weeks ago

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