Overview
Superior Ambulance Service is seeking an EMS Biller and Coder to join its Billing Department in Elmhurst, IL. This is not a remote position. The company is willing to train the right individual.
The role is responsible for reviewing patient care reports, scrubbing claims for active health insurance, and ensuring compliance with insurance, local, state, and federal billing requirements. The position also involves applying appropriate identifiers and ICD codes, conducting insurance verification, and supporting pre-billing workflows.
Responsibilities
- Review patient care reports thoroughly and use available documentation to establish medical necessity, levels of service, origin/destination modifiers, and the patient's condition at the time of transport.
- Communicate professionally with internal and external departments to obtain missing documentation or clarify existing information.
- Assign condition codes for transport reasons with at least 95% accuracy.
- Meet coding productivity standards, especially during training.
- Review reports and bill appropriately while following policies and procedures.
- Use software applications to complete pending assignments and prioritize urgent requests.
- Attend department meetings and education sessions to improve billing and coding knowledge.
- Contact insurance payers to obtain patient policy numbers when needed.
- Maintain accurate data entry and work efficiently with keyboard shortcuts.
- Demonstrate compliance with insurance and billing regulations at all levels.
- Complete tasks independently and as part of a team.
- Handle correspondence and other duties assigned by management.
Role Highlights
- Medical billing and coding in an EMS environment
- Insurance verification and pre-billing support
- Strong accuracy, attention to detail, and communication required
- Training provided for the right candidate
Requirements & Qualifications
Requirements and Qualifications
- College preferred but not required.
- Medical billing or coding certification preferred but not required.
- Minimum 2 years of experience in customer care, account management, or a similar role.
- Healthcare and auto knowledge preferred.
- Excellent verbal communication skills.
- Ability to learn quickly and adapt to feedback.
- Spanish fluency preferred.
- Ability to multitask in a high-call-volume, high-stress environment.
- Positive attitude and good judgment with the ability to escalate accounts when necessary.
- Computer literacy required; typing speed of at least 45 WPM preferred.
- Experience in an active office environment.
- Ability to work with dual monitors and split screens.
- Ability to sit or stand for at least 8 hours in an office environment.
- Proficiency with Word, Excel, email, chat applications, and other software tools.
- Ability to read, understand, and apply job-related rules, policies, and procedures.
Location
Illinois, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago