Dental biller responsible for billing dental claims electronically and handling correspondence by mail.
Key responsibilities include printing and sending claims, documenting billing notes, processing office requests, correcting electronic claims reports, submitting re-bills, billing lab claims, running weekly unbilled insurance reports, processing attachments through NEA, working with auditors and claim tracers, and providing customer service to affiliated dental practices by phone and email.
The role also requires maintaining a professional demeanor and following company, state, federal, and other regulatory requirements.
Requirements & Qualifications
Required
- High school diploma or GED
- Minimum 2 years of experience in a dental setting
- Medical billing experience does not apply
Preferred
- EPIC knowledge
- Associate degree, bachelor's degree, or one-year certificate from an accredited college or technical school, or equivalent experience
- Customer service certificate program helpful
Skills
- Strong multitasking and organizational skills
- Excellent interpersonal, verbal, and written communication skills
- Detail-oriented and process-focused
- Problem-solving and analytical ability
- Ability to work independently and as part of a team
Benefits & Perks
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition reimbursement
- 401(k)
- Paid time to volunteer in the local community
Location
Irving, Texas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 weeks ago
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