Accounts Receivable Analyst

As an experienced Accounts Receivable Analyst, you will support back-end revenue cycle management services for a healthcare provider client. The role focuses on billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds.

You will work within Deloitte's Project Delivery Talent Model, which supports long-term onsite and/or remote client service delivery.

Responsibilities

• Review AR aging reports and work queues to identify unpaid and delayed claims.
• Follow up with commercial and government payers regarding outstanding balances and claim status.
• Analyze claim status, remittance advice, and EOBs to identify root causes of non-payment.
• Document claim status details and payer-provided information.
• Resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.
• Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed.
• Review payments, contractual adjustments, denials, and patient responsibility balances to validate account resolution.
• Work within Epic Resolute Hospital Billing, claims clearinghouse systems, payer websites, and other workflow tools.
• Meet productivity and quality standards and support team members with complex claims.
• Assist engagement management with performance reporting.