Accounts Receivable Analyst

Role Overview

Join Deloitte as an Accounts Receivable Analyst supporting back-end revenue cycle management services for healthcare provider clients. This role focuses on billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds.

Key Responsibilities

• Review A/R aging reports and work queues to identify unpaid or delayed claims.
• Follow up with commercial and government payers to determine claim status and payer requirements.
• Analyze claim status, remittance advice, and EOBs to identify root causes of non-payment.
• Document claim status details and payer-provided information.
• Resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.
• Rebill corrected claims and route issues to coding, billing, credentialing, denials, and clinical teams as needed.
• Review payments, contractual adjustments, denials, and patient responsibility balances to confirm accurate account resolution.
• Work within Epic Resolute Hospital Billing, claims clearinghouse systems, payer portals, and related workflows.
• Meet productivity and quality standards and support performance reporting.
• Help team members resolve complex claims.