Accurate charge capture connects clinical documentation, physician workflows, and financial performance. As a Charge Capture Specialist, you will serve as a strategic resource for Epic charge capture and documentation workflows across Physician Services. Using data, reporting, and revenue insights, you will identify trends, improve processes, and help teams strengthen charge accuracy, documentation, and operational efficiency.
A typical day may include:
- Analyzing charge capture and documentation workflows using error trends, reconciliation reports, and revenue leakage data
- Identifying systemic issues and high-impact error trends across Haiku/Canto mobile charge entry, manual charge corrections, and professional billing workflows
- Designing and implementing standardized charge capture workflows to improve accuracy, timeliness, and completeness
- Partnering with Revenue Integrity, IT, and Finance to reconcile charges between clinical documentation, Epic charge entry, and downstream billing systems
- Developing and delivering targeted training for physicians, clinical staff, and operational teams on Epic documentation and charge capture best practices
- Creating job aids, tip sheets, and real-time support tools to promote error prevention and charge accuracy
- Identifying opportunities for process improvement, automation, and standardization to reduce recurring errors and improve data integrity
- Collaborating with operational and clinical leaders to integrate best practices into daily workflows and support compliance
- Serving as a subject matter expert for revenue integrity, documentation compliance, and charge reconciliation initiatives
- Providing data-driven recommendations to leadership and supporting sustainable education and process improvement strategies
Requirements & Qualifications
- Bachelor's degree in healthcare administration, Health Information Management, or an equivalent combination of education and experience
- 4+ years of experience in revenue cycle, charge capture, revenue integrity within an Epic environment, or a related role
- Strong knowledge of Excel
- Excellent communication skills for working with physicians, clinical teams, operational leaders, and technical partners
- Ability to analyze complex workflows and translate findings into practical solutions
- Experience educating others and developing training resources
- Detail-oriented with strong documentation, charge entry, and financial reconciliation skills
- Epic Professional Billing certification strongly preferred
- CPC, CCS, or related coding certifications a plus
- Master's degree preferred
- Demonstrated experience in data analytics, revenue reconciliation, and workflow optimization preferred
Benefits & Perks
- Paid time off (PTO)
- Medical and prescription drug insurance
- Dental and vision insurance
- Retirement plans
- Short- and long-term disability
- Life and accidental death insurance
- Tuition reimbursement
- Health care/dependent care flexible spending accounts
- Wellness programs
- Voluntary benefits, including pet insurance
- Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more
Location
New Jersey, US
Employment Type
Full-time
Experience Level
Intermediate Level
Salary Range
$52,000 - $72,800
Remote work allowed
No
Posted
1 week ago