Datavant is seeking a detail-oriented and customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Falls Church, VA.
This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring the accurate and timely release of protected health information (PHI).
The position is onsite at one hospital facility, with support for remote tasks across Inova Hospitals as needed.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Ability to commute between locations as needed
- Ability to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
- Detail-oriented with a focus on accurate and compliant medical records handling
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Strong organizational and multitasking skills
- Ability to respond in a fast-paced environment
- Must complete and pass a 90-day ROI certification course with a score of 85% or higher
- Must be able to complete required post-offer health screenings and vaccinations, subject to applicable exemptions
Preferred Experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with onsite clients and customers
- Comfort with process improvement suggestions and feedback sharing
Location
Virginia, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago