Datavant is seeking a detail-oriented and customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Mount Holly, New Jersey. This role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring the accurate and timely release of protected health information (PHI).
The ideal candidate is organized, adaptable, and experienced with electronic medical record (EMR) systems. This position requires the ability to multitask in a fast-paced healthcare environment while maintaining strict confidentiality standards.
Schedule: Monday–Friday, 8:30 AM–5:00 PM EST
Status: Full-time
Responsibilities
- Process Release of Information (ROI) requests accurately and efficiently
- Retrieve and compile medical records from EMR systems
- Ensure HIPAA compliance when handling protected health information
- Pull and generate reports as needed
- Perform administrative functions related to ROI processing
- Maintain organized documentation and tracking of requests
- Communicate effectively with healthcare staff, patients, and requestors
- Provide coverage support when onsite staff are out (PTO/call-outs)
- Maintain productivity and quality standards
Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other general office equipment
- Professional verbal and written communication skills in English
- Detail- and quality-oriented with accurate and compliant medical records handling
- Strong data entry skills
- Ability to work with minimal supervision in changing priorities
- Strong organizational and multitasking skills
- Ability to respond in a fast-paced environment
- Must take and pass a 90-day ROI certification course with a score of 85% or higher
Preferred Experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing process improvement ideas and feedback to internal stakeholders
Additional Information
- Estimated base pay range: $15.92–$19.44 per hour
- Employment sponsorship is not available
- May require post-offer health screenings and proof of vaccinations, depending on client requirements
- Reasonable accommodations may be available on a case-by-case basis
Location
New Jersey, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago