Datavant is a healthcare data collaboration company focused on making health data secure, accessible, and actionable. This role supports release of information (ROI) and medical record request processing in a timely, accurate, and compliant manner.
This is an onsite position in Toledo, Ohio, working Monday through Friday from 8:30 AM to 5:00 PM CST.
Key responsibilities include processing patient health information requests, handling incoming and outgoing faxing, managing calls, supporting client relations, maintaining records, and assisting with administrative tasks as needed.
Requirements & Qualifications
Required Qualifications
- High school diploma or GED
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Strong verbal and written communication skills in English
- Detail-oriented with a focus on accurate and compliant medical records handling
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
Preferred Qualifications
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits & Perks
Benefits and Perks
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Toledo, Ohio, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago