Datavant is a healthcare data collaboration company focused on making health data secure, accessible, and actionable.
This entry-level role is responsible for processing release of information (ROI) requests, especially medical record requests, in a timely and accurate manner. The position supports patient privacy, HIPAA compliance, and high-quality customer service while handling medical records, mail, phones, walk-ins, and administrative tasks.
Position details
- Onsite role in Indianapolis, IN
- Full-time schedule: Monday through Friday, 8:00 am to 4:30 pm EST
- Assists with phones, mail requests, patient walk-ins, copying radiology, and data entry
- Uses multiple platforms and dual monitors to document and process information
Requirements & Qualifications
Qualifications
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Ability to use phones, fax machines, printers, and general office equipment
- Professional verbal and written communication skills in English
- Strong attention to detail and quality
- Ability to organize and manage multiple tasks
- Ability to work with minimal supervision in a fast-paced environment
- Ability to work overtime during peak seasons when needed
- Ability to commute between locations as needed
Preferred experience
- Healthcare environment experience
- Familiarity with HIPAA and medical terminology
- Experience with EHR and billing systems
- Production- or metric-based work experience
- In-person customer service experience
Benefits & Perks
Benefits and perks
- Comprehensive onsite and virtual training
- Job shadowing with an assigned mentor
- Company-provided equipment
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Indianapolis, Indiana, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago