Datavant is seeking a detail-oriented, customer-focused Release of Information (ROI) Health Information Specialist to support a medical facility in Virginia Beach, VA.
This onsite role is responsible for processing medical record requests, maintaining HIPAA compliance, and ensuring the accurate and timely release of protected health information (PHI). The position requires strong organizational skills, adaptability, and experience working with EMR systems in a fast-paced healthcare environment.
Requirements & Qualifications
Core requirements
- High school diploma or equivalent from an accredited institution recognized by the State Department of Education
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other general office equipment
- Strong verbal and written communication skills in English
- Detail-oriented approach to accurate and compliant medical records handling
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Strong organizational and multitasking skills
- Ability to respond quickly in a fast-paced environment
- Must take and pass a 90-day ROI Certification course with a score of 85% or higher
Preferred experience
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback with internal stakeholders
Location
Virginia Beach, Virginia, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago