Datavant is a healthcare data collaboration company focused on making health data secure, accessible, and actionable across the healthcare ecosystem.
Location: Onsite in White Plains, NY
Work Model: Role covers two sites and may require local travel
Schedule: Monday through Friday, 8:30 AM to 5:00 PM EST
Status: Full-time
This role supports a medical facility by processing medical record requests, maintaining HIPAA compliance, and ensuring the accurate and timely release of protected health information (PHI). The position requires strong organization, adaptability, and experience working with electronic medical record (EMR) systems in a fast-paced healthcare environment.
Responsibilities
- Process Release of Information (ROI) requests accurately and efficiently
- Retrieve and compile medical records from EMR systems
- Ensure HIPAA compliance when handling protected health information
- Pull and generate reports as needed
- Perform administrative functions related to ROI processing
- Maintain organized documentation and tracking of requests
- Communicate with healthcare staff, patients, and requestors
- Provide coverage support when onsite staff are out
- Maintain productivity and quality standards
Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Ability to commute between locations as needed
- Ability to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
- Detail-oriented with a focus on accurate and compliant medical record handling
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Strong organizational and multitasking skills
- Ability to respond in a fast-paced environment
- Willingness to complete and pass a 90-day ROI certification course with a score of 85% or higher
- Experience in a healthcare environment is preferred
- Previous production- or metric-based work experience is a plus
- In-person customer service experience is a plus
- Ability to build relationships with on-site clients and customers is a plus
- Open to process improvement ideas and feedback
Additional Information
- May require post-offer health screenings
- May require proof of vaccinations such as flu shot, Tdap, and COVID-19 depending on client requirements
- Reasonable accommodations may be available on a case-by-case basis
- Job is not eligible for employment sponsorship
Location
New York, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago