Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports release of information (ROI) operations by processing medical record requests accurately, efficiently, and in compliance with company policies, facility requirements, and HIPAA regulations.
This is an onsite role in Oro Valley, Arizona, scheduled Monday through Friday from 8:00 AM to 4:30 PM AZ time.
Responsibilities include managing incoming and outgoing phones and faxes, assisting with patient walk-ins, processing requests, burning CDs, and documenting information across multiple platforms. The position also involves safeguarding patient privacy, maintaining confidentiality, preparing and organizing medical records, responding to record requests, and supporting administrative duties as needed.
Requirements
- High school diploma or GED
- Basic computer proficiency
- Strong data entry skills
- Professional verbal and written communication skills in English
- Detail-oriented with a focus on accuracy and compliance
- Ability to organize and manage multiple tasks in a fast-paced environment
- Comfortable using phones, fax machines, printers, and other office equipment
- Ability to work with minimal supervision and adapt to changing priorities
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
Preferred Qualifications
- Knowledge of HIPAA and medical terminology
- Familiarity with EHR and billing systems
- Experience in a healthcare environment
- Previous production or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
Benefits
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment including computer, monitor, and virtual phone
- Full benefits package
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Arizona, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago