Responsible for processing release of information (ROI) requests, specifically medical record requests, in a timely and efficient manner while maintaining accuracy and high-quality customer service.
Safeguards patient privacy by ensuring only authorized individuals access medical information and that all releases comply with request authorization, company policy, and HIPAA regulations.
This role is hybrid and requires local/regional travel 1-3 times per week to sites in the Kansas City, MO/KS area and may require travel 75% or more of the time.
High school diploma or GED.
At least 1 year of health information-related experience.
Must be 18 years of age or older.
Ability to travel locally and regionally 75% or more of the time and commute between locations as needed.
Ability to work overtime during peak seasons when required.
Basic computer proficiency and strong data entry skills.
Professional verbal and written communication skills in English.
Detail-oriented with the ability to manage accurate and compliant medical record information.
Ability to work with minimal supervision, respond to changing priorities, and manage multiple tasks in a fast-paced environment.
Preferred qualifications include knowledge of HIPAA and medical terminology, and familiarity with EHR and billing systems.
Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
Company-provided equipment, including computer, monitor, and virtual phone.
Full benefits package including PTO, health insurance, vision insurance, dental insurance, 401(k) savings plan, and tuition assistance.
Location
Kansas City, Missouri, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 week ago