EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Their network includes over 300 ophthalmologists and 700 optometrists, offering lifelong care across numerous locations.

This position is with Virginia Eye Consultants in Norfolk, VA.

The Medical Records Specialist ensures charts are available and up to date for patient appointments while maintaining internal customer focus.

Responsibilities include daily scanning and indexing of charts, faxes, and correspondence; providing backup support for the patient portal helpdesk; sorting and delivering faxes; timely performing scheduled runs and visiting departments; answering and triaging incoming calls professionally; maintaining patient confidentiality and HIPAA compliance; and other assigned duties.

Qualifications:

Friendly, professional team player
Detail-oriented and trainable, dedicated to excellent patient care
Excellent computer skills
Prior experience with EMR/EHR systems preferred
Experience in medical field recommended but not required
Minimum one year related experience
Medical office or front desk experience preferred

Education & Experience:

High school diploma or GED required
One year related experience and/or training or equivalent combination

Systems:

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements:

Frequent walking (75%), sitting (50%), standing (50%)
Regular bending, stooping, reaching (25-50%)
Ability to lift, carry, push, and pull up to 25 lbs
Strong fine motor skills, constant grasping, typing, technology use
Visual and auditory acuity required at all times

Hours:

Full-time, Monday-Friday 7am-5:30pm, shift within these hours, may require early or late work

Perks:

Full benefits: Medical, Vision, Dental, Life Insurance
401k with employer matching
Paid time off and holidays
Paid maternity leave
Competitive base pay
Employee discounts

Equal Opportunity Employer. Only applications submitted through the provided website are considered.